Sharphawk
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info@sharphawk.comMalta · Dubai

Reintroducing an upgraded hotelthrough web and content.

Client

Santana Hotel & Spa, a four-star hotel in Qawra, Malta.

Services

Website strategyuser experienceweb design and developmentphotography and mobile content production

The new Santana Hotel website on a laptop

The challenge

Santana Hotel & Spa had completed significant refurbishment work across its reception and amenities.

These areas and the overall guest experience had changed. The way the hotel presented itself online needed to change with them.

For many travellers, the website and digital content are their first experience of a hotel.

Santana Hotel & Spa needed a stronger digital presence that could present the upgraded property clearly, give potential guests confidence and keep the hotel visible throughout the year.

The challenge was not simply to update the old website.

It was to reintroduce Santana Hotel & Spa through a new website and a stronger library of visual content.

What we did

We created a connected digital presence for the renewed Santana Hotel & Spa.

01  Website rebuild

We rebuilt the website around the questions guests ask before making a booking.

Santana Hotel & SpaCentral Qawra locationBook
Santana Hotel courtyard
Santana Hotel room and lounge
Santana Hotel reception
Santana Hotel spa
Santana Hotel restaurant
Santana Hotel website: Perfectly Positioned in Malta, map of nearby places

The website gives each part of the hotel enough room to be explored properly.

Different room categories are presented with clear descriptions, practical details and direct booking options. Separate sections introduce the restaurants and bars, rooftop pools, spa, wellness facilities and central Qawra location.

Clear navigation helps guests find the information they need, while booking actions are placed throughout the website.

The result is a smoother journey from first impression to booking.

02   NavigationClear navigation helps guests find the information they need.
Santana Hotel & Spa / Menu
02  Content production

Upgraded reception areas and amenities need content that shows what has changed.

We created a visual content library combining professional hotel photography with mobile-first content for social media and ongoing marketing.

Photography

Polished · Consistent
Courtyard with water feature at night
Refurbished reception desk
Indoor pool and spa
Receptionist at the front desk
Dining at the restaurant
Buffet restaurant
Lobby lounge at night

The photography captures the hotel’s reception, amenities and shared spaces in a polished and consistent way. It gives prospective guests a clear view of the property before they arrive.

Mobile content

Immediate · Natural

The mobile content presents the hotel in a more immediate and natural way. It can showcase facilities, dining, staff, everyday moments and different reasons to visit.

Static social posts

Social content · Instagram & Facebook
Santana Hotel & Spa social post 1
Santana Hotel & Spa social post 2
Santana Hotel & Spa social post 3
Santana Hotel & Spa social post 4
Santana Hotel & Spa social post 5

The outcome

The refurbishment changed key areas of the hotel. Its digital presence now communicates those improvements.

Santana Hotel & Spa has a stronger first impression, supported by a new website, original photography and ongoing mobile content.

Potential guests can explore the property, understand what it offers and see the hotel through both polished photography and more immediate social content.

The result is a digital presence that does not stop at launching a new website.

It continues presenting the hotel throughout the year.

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